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Delivery Information

Shop4lamps and Multi-lite are offering goods and services to companies and businesses only. Unfortunately at this time we do not service private or domestic sales orders.

We aim to make delivery of your order as simple and straight forward as possible.

We have variety of delivery prices, depending on the order value, your location, weight of the packed goods and length of the packed goods – details are outlined below.

We have included this information on each item page in the ‘Delivery & Returns’ section on each of the product details pages, as well as estimated delivery times.

Delivery Times

We aim to supply your order complete in one shipment. Once your order is placed and payment received, our team will contact you with confirmation of receipt of your order.

At this stage the delivery lead times will be confirmed and a copy of our order confirmation will be provided with information about the shipments packed size/weight and if any delivery charges are to be applied. See below for delivery charges.

Delivery Charges

All information below is limited to UK Mainland* delivery addresses only. Charges will apply to all other delivery locations as stated below. Deliveries to business addresses only. If a delivery address is requested to a residential address, a surcharge of £3.00 will be added to the delivery charge.

UK Mainland*

UK Mainland only. Our courier service use your postcode to confirm that your delivery address is a standard delivery in UK Mainland. Our team will contact you prior to despatching your order should your postcode or location flag up as outside of our standard delivery service.
** Free delivery is dependant on three elements – UK Mainland* address, package weights/dimensions and the order value. Once the items are packed safely for delivery the final weights and dimensions will be used for any delivery charges on your shipment.

All shipments are delivered Monday to Friday and exclude Public Holidays. Deliveries are made via our signed for courier service between the hours of 9am and 5.30pm. Failed deliveries due to no-one being at the delivery location to sign for the goods may incur additional charges.

Timed delivery services are available on request and will be subject to additional charges depending on the location of the delivery, time request, packed weight and dimensions.

Saturday delivery services are available on request and will be subject to additional charges depending on the location of the delivery, packed weight and dimensions.

Same day delivery requests are available on request for urgent orders. These are subject to additional charges depending on the location of the delivery and size of shipment.

Shop4lamps do not use postage service due to the fragile nature of the goods being transported.

Free Carriage/Charges for Deliveries Explained

Orders less than £60.00 in value will be charged £6.95 for carriage for UK Mainland*. This is subject to the shipment weighing less than 20 KGS in weight and not exceeding 1.2m in length.

Orders over £60.00 in value will be offered free UK Mainland* delivery. This shipment must be less than 20 KGS in weight and not exceeding 1.2m in length. If this is outside of these specifications then charges will be incurred and advised.

Orders above £240.00 in value to UK Mainland*, that are classified as Bulkier shipments, over 20KGS in weight or over 1.2m in length will receive free delivery.

Orders below £240.00 in value to UK Mainland*, that are classified as Bulkier shipments, over 20KGS or over 1.2m in length will be charged a minimum of £9.00 carriage. The total carriage charge will be calculated based on the total weight and dimensions and advised for your confirmation to continue.

Missing or incomplete orders

If your order arrives incomplete and you believe items are missing, firstly please check your order confirmation and delivery notes to make sure it was included in the shipment. If the item was expected as documented please notify us within 48 hours of receipt with the details of any missing item(s).
Small order packages less than 20KG
In weight and less than 1.2m long
Larger items that are over 1.2m in length
OR 20KG in weight
Orders over £60
Orders under £60
Orders over £240
Orders under £240
Free**
£6.95
Free**
From £9.00
Shipment weights/dimensions
Order Value
Delivery From
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